Delivery Rates to mainland UK (excluding large and/or heavy items)

Delivery is to ground floor/kerbside only, if you have special delivery instructions you must contact us to ensure that we can have the best chance of success in delivering the item. We required items to be signed for.

Delivery dates are Monday to Friday unless otherwise specified

Delivery cut off is 3-4pm on most items - earlier time exceptions are large items, high value items, items requiring a pallet (i.e bulk orders) or items which direct ship from the manufacturer or supplier. If you order after cut-off then the order is processed the next day, that means if you ordered Tuesday at 8pm at night, the next day delivery option (if applicable) is Thursday as the order is processed on the Wednesday.

On a large number of items we offer a free delivery service.

Delivery Rates to Highlands, Islands, Northern Ireland & Remote Areas - (excluding screens and Touch Screens)

Non mainland and the Highlands and Islands - this includes anything that goes over water that does not have road access. These rates are determined by couriers based on postcode. If there are multiple items then we may need to quote you for delivery.

This should automatically calculate at the checkout when you enter your address, but sometimes needs to be calculated on a case-by-case basis, please contact us for a quote in this instance.

Screens & Digital Displays

These also have a standard rate ranging upwards from £15 + VAT depending on the size of the product and delivery location, for particularly large/heavy items this is quoted on a case-by-case basis please contact us for a price.

Delivery Rates to Republic of Ireland & rest of EU

We can still ship most items outside of the UK, however, this is quoted on a case-by-case basis so orders cannot be placed through the online checkout without a quoted delivery fee. We can also supply the goods with zero-rated VAT for exports outside the UK. Goods are supplied on DAP Incoterms for exports and we can also accomodate for you to use your own courier to collect the goods from us.

Returns

Faulty Items

Goods Reported Faulty Within 14 Days of Receipt.

If you have a faulty item and are reporting the fault within 14 days of receipt. When the goods are returned to us complete, we’ll issue a full refund to you via your original payment method. We will try and ensure that there is a fault, that often requires is running diagnostics or getting the manufacturer to speak to you directly to determine whether there is a genuine fault rather than just a set up error. 

Goods Damaged in Transit

If your goods were damaged in transit it must be reported to us within 3 days. If goods are visibly damaged on receipt the delivery note must be marked accordingly. Once the damaged goods have been collected and received back into our warehouse, we’ll issue a refund via your original payment method. We will require pictures of the damage.

Consumers - If You Have Changed Your Mind – this is for personal use not business or organisations

If you are a private consumer and have changed your mind as long as the goods have not been in your possession for over 14 days, and the item can be sold again as new, then you are entitled to return the goods to us. If the item you are returning is a projector, the lamp hours used must not have exceeded 2 hours otherwise a re-stocking fee will be applied. The cost of returning items is the responsibility of the customer. As new means in original packaging with complete accessory packs and manuals. If any item is marked/damaged, including the packing, there may be a restocking fee. Please contact us directly before sending any goods back to obtain an RMA number without this there may be a delay in dealing with your return. If you purchased for a company, or an organisation you are not deemed a Consumer by law.

In the last few years the amount of laser projectors available has increased exponentially, largely due to the increased lifespan and decreasing cost of them. A laser projector can last for up to 20,000-30,000 hours before it reaches 50% brightness, and while you can't replace the laser unit once that runs out it is highly unlikely that it ever will run out. The fact that they last for so long without any maintenance makes them ideal not only for smaller rooms but especially for large venues where it is very tricky to gain access to the projector to replace the (expensive) lamp.

It is important to note that when we refer to a laser projector this means the light source of the projector, it can still be LCD or DLP and have a laser light source because LCD/DLP refers to the technology with which the projector produces the colours. Also not to be confused with LED projectors, which have the benefits of the longevity you get with a laser projector but generally they are nowhere near as bright.

Another benefit of most laser projectors is that they can be pointed at any angle, so if you have a situation where the projector needs to be placed on its side, point directly up or point directly down, you can do this with the peace of mind that the projector will not break, unlike most lamp-based ones.

We often get asked the same questions about laser projections, so I have put together the FAQ Laser projector - hope this helps, by splitting it into a quick answer and then a more detailed further explanation.

1. What is a laser projector, and how does it work?
Quick Answer:
A laser projector uses a solid-state laser light source instead of a traditional bulb to create sharp, vibrant images through a combination of optical components and imaging chips.

Further Explanation:
Laser projectors use laser diodes to produce intense beams of coloured light (usually red, green, and blue) that are converted into full-colour images. This results in superior clarity, consistent brightness, and minimal colour drift over time. Our team can help you understand the technical differences between laser types — such as phosphor-based vs RGB — and guide you to the right solution based on your space, content type, and usage. We regularly advise UK customers on room size, screen material, and lighting conditions, ensuring you make the best decision first time.

 2. What are the advantages of laser projectors over lamp-based models?
Quick Answer:
Laser projectors offer longer lifespan, instant start-up, stable brightness, better colour reproduction, and no ongoing bulb costs — ideal for users wanting long-term reliability and quality.

Further Explanation:
Over time, lamp projectors lose brightness and colour consistency, which can affect presentations and viewing experiences. Laser models don’t fade and require significantly less upkeep, making them ideal for heavy use. There is also legialisation to ban Mercury based lamp projectors so they will soon be the only choice. But it might be helpful for us to help  you weigh upfront costs against long-term savings, match brightness to your space, and suggest appropriate accessories — saving you time and preventing costly mistakes.

3. How long do laser projectors last?
Quick Answer:
Long enough -Typically 20,000–30,000 hours of consistent use — over a decade of everyday performance with no degradation in image quality.

Further Explanation:
This longevity means fewer service disruptions, no surprise failures, and no need to budget for replacement bulbs. Let Just Projectors assess your usage needs and recommend models specifically rated for your application — be it classroom, venue, or living room — so you get the most value from your investment.

 4. Are laser projectors suitable for home cinema use in the UK?
Quick Answer:
Absolutely. Laser projectors offer big-screen cinema quality, 4K resolution, HDR support, and vibrant visuals — perfect for home use even in rooms with some ambient light. They are a bit chunky so be sure to check the size of them before you buy, if you compare to a cheap online non branded one they are "proper projectors" but that means they do take up more space.

Further Explanation:
Laser projectors suit a wide range of UK homes thanks to ultra short throw (UST) options and support for streaming apps. You can enjoy cinema-scale viewing without needing a dark, dedicated room. Ask us to find the solution that complements your room size, ceiling height, and content preferences. We also advise on ALR screen compatibility and installation options — making your home cinema setup easy and enjoyable from day one. We also supplu ALR screens, so you can get it all sorted at once.

 5. Do laser projectors require special screens?
Quick Answer:
Not always, but for best results — particularly in brighter rooms — we recommend an Ambient Light Rejecting (ALR) screen.

Further Explanation:
ALR screens work by reflecting the projected image directly to the viewer while deflecting ambient light, dramatically improving contrast and clarity. This is especially helpful in UK homes and offices where natural light can’t always be blocked. Not sure what screen to pair with your projector? At Just Projectors, we offer practical guidance on screen types and sizing — helping you avoid compatibility issues and maximise your projector’s potential.

 6. Are laser projectors more energy-efficient than lamp-based models?
Quick Answer:
Yes. Laser projectors consume less electricity, produce less heat, and operate more efficiently over time than lamp-based models.

Further Explanation:
Laser engines convert energy into light more effectively, leading to lower running costs and reduced environmental impact. They also last longer, which reduces waste and long-term maintenance.
We regularly help schools, businesses, and homeowners compare energy savings across models. If you want help calculating total cost of ownership, Just Projectors’ pre-sales team can walk you through the figures and offer energy-smart choices.

 7. Can laser projectors be used in well-lit rooms?
Quick Answer:
Yes. Most laser projectors are built to handle ambient light with brightness levels from 3,000 to 7,000 lumens or more. We know Laser works best in bright rooms.

Further Explanation:
With proper setup, including screen choice and positioning, laser projectors remain bright and vibrant even in daylight or fluorescent environments — ideal for meeting rooms, classrooms, and lounges. At Just Projectors, we’ll ask about your room layout and lighting to recommend the right brightness and throw distance — ensuring you don’t overspend or underperform- take advatange of a video call site survey we offer, it is so much easier when you can actually see the set-up.

 8. What maintenance is required for laser projectors?
Quick Answer:
Minimal. Laser projectors are virtually maintenance-free with no bulbs to replace and no filters to clean in most models.

Further Explanation:
Sealed light engines prevent dust and debris from affecting image quality, while solid-state construction means no moving parts to fail.
For educational or commercial buyers we offer some IP-rated projectors for dusty areas or high-use classrooms — and we’ll explain how to get the best longevity out of your setup.

 9. Are laser projectors safe to use?
Quick Answer:
Yes. Consumer-grade laser projectors are designed to meet UK and EU safety regulations and include features to prevent eye exposure. Peace of mind.

Further Explanation:
Class 1 and 2 projectors are safe for home and professional environments. Many include proximity sensors to shut down the laser when someone moves near the lens. Especially important for schools, churches, and public installations.

 
10. Do laser projectors support 3D content?
Quick Answer:
Yes, but compatibility depends on the model — many support DLP-Link or active 3D with compatible glasses and content sources. ALthough 3D is less popular now as a requirement.

Further Explanation:
Although 3D isn’t as widely used as before, laser projectors can still deliver immersive 3D visuals for education, simulation, or film buffs. Just Projectors will confirm compatibility with your media setup before you buy, ensuring you’re not caught out by missing formats or unsupported playback devices.

If you are still unsure what type of projector is best for you then why not give us a call on 01256 882629 for advice from our expert sales team.